How it works

How to get awesome product photos, fast

Work with real people to help get your project planned and perfectly photographed. Our approach pairs you with a project manager who will guide you and make recommendations that help showcase your products in their best light.

Collage of high-quality product photos including some binders, a teapot, and a straight razor, illustrating the range and professionalism of our product photography process.
Step 1

Start an order

Begin the product photography process by starting an order. This initial step secures you an order number and detailed instructions for shipping your products into the studio. There’s zero commitment at this stage, and we’ll provide a detailed quote after discussing your project’s specifics.

No commitment

Starting an order gets your project entered into our system, but there’s no obligation to continue if you change your mind.

Do I need to pay now?

No payment is required at this point. We’ll send you a detailed quote and payment information after you and your project manager have decided on a shot list that reflects your vision.

Woman packing shoes into a cardboard box for shipping to our studio.
Step 2

Ship your products

Carefully package your products and send them to our studio. We recommend selecting the best samples to avoid imperfections. Once received, we’ll notify you, ensuring your products are safe and ready for their photoshoot.

Instant notification when your products are received

When your products are received by our team you’ll receive an email letting you know they’ve arrived safe at our studio.

I have a product that is very large. Can you shoot it?

Probably! But if you’ll be sending unusually large or heavy products, please contact us before shipping. We can accommodate large products and our production studio features a roll-up warehouse door for shipments via freight*. Products larger than 3 feet on the longest side are subject to an additional charge relative to the size of the product.

* While we do have a roll-up door, we do not have a loading dock or fork lift. Please ensure freight shipments are delivered via a truck equipped with a lift gate.

Step 3

Collaborate and plan

Your project manager will work with you to create a shot list that perfectly captures your vision. Following approval, you’ll receive a detailed quote and payment instructions. When payment is received, your project will be placed into the production queue.

How can I reach my project manager?

Your project manager will be available to you via phone and email. They can also collaborate with you via popular video conferencing apps such as Zoom or Microsoft Teams.

After you’ve started your order your project manager will reach out to you with their direct contact details.

How long do product photography projects take?

Most projects are delivered in about 1.5 – 2 weeks, excluding holidays, from when we receive your products and payment. If your project involves a large number of photos this may add to the production time.

Take a look at our current delivery times, which are regularly updated.

If a quicker turnaround is needed, rush service may also be available.

Woman on a laptop participating in a video conference call to collaborate and plan.
Professional photo shoot of fashion accessories, including a handbag, lipstick, and shoes, in a studio setting with professional camera and lighting.
Step 4

Creative magic happens

Our expert team, under the watchful eyes of our Production Manager and Creative Director, starts the creative process.

Do you outsource any of your work?

No. Our photography and editing is completed 100% in-house from our Las Vegas studio. Keeping everything under one roof helps us guarantee quality at every step.

How experienced are your photographers?

We have a lot of experience under our belt! Most of our senior photographers have been with us over 5 years, shooting nothing but product. As of this writing, our Production Manager has been with our stuio for over 7 years and our Creative Director has been shooting product since our beginning over 20 years ago in 2003.

Step 5

Instant online delivery

Upon completion, your stunning photos will be available in a private online gallery for immediate viewing and download.

Our Production Manager will reach out to ensure you’re delighted with the results and work with you on any necessary changes or edits.

In what format are my photos delivered?

Individual product photos are delivered as a high resolution, 300 DPI jpeg using maximum quality settings measuring 3000×3000 pixels in size.

Hero shots are 7360 × 4912 pixels (before cropping) and are delivered as transparent .png files.

In addition to the high resolution originals, our server also allows you to chose from several smaller size jpeg images for use on the web.

What kind of license comes with the images?

Upon final delivery, the photographs become licensed to you for use on a royalty-free basis. This means you are free to use the photographs in any of your publications as many times as you like, with as wide a distribution as you like, without ever having to pay us royalties for their use. We allow the use of these photos in all forms of publication including print advertising, packaging, web, television, etc. 

For specific details on licensing, please read our Terms of Service.

What if I would like an image to be re-shot?

If we’ve made a mistake we will gladly re-shoot or edit the photos to make them right, no charge. Re-shoots for artistic or editorial reasons, or resulting from client error or omission will be quoted at the time of the change request.

Desktop monitor displaying our online user portal with an image gallery of product photos, symbolizing instant online delivery of your project.
Women applying shipping labels to boxes, readying products for return shipment.
Step 6

Return shipping

After final delivery, your products will be returned, held for pickup, or donated, depending on your preference.

Is there a cost for return shipping?

The cost of return shipping will be quoted on your estimate & invoice. You can also provide a return shipping label, or your UPS or FedEx account number if you have one.

Keep in mind, due to import and export regulations, return shipping is limited to US addresses. Ask your project manager about return shipping options if you are located outside the United States.

 

What if I don't want the products back?

Sometimes it doesn’t make sense to invest in return shipping costs, especially if the products are of low value. If you don’t want your products shipped back we will be happy to responsibly dispose of them for you.

If appropriate, you can elect for your products to be donated to a charitable organization. We regularly support The Shade Tree and the Las Vegas Rescue Mission.

Can I pick my products up in person?

Of course! If you’re in the Las Vegas area and would like to retrieve your products in person at our studio just let your project manager know and they will be happy to arrange for an in-person pick-up.

FAQs

How much does product photography cost?

The total cost of a product photography project depends on the total number of photos in your project, combined with any optional add-ons that you’d like. Detailed pricing for each of our services can be found on our pricing page. 

To give an example of a typical project, let’s say you’re a clothing company with 5 t-shirts and you’d like front and back shots of each. 10 photos are $49 each, bringing the project to a total of $490, excluding shipping costs and optional add-ons.

Are your prices per-photo or per-product?

Generally, we charge per-photo. For example, if you have two products and you’d like 3 photos each we would provide a quote for a total of 6 photos. The exception to this is with our Amazon packages. These packages are priced as a package deal where you’ll receive several photos for a single rate.

How are payments processed?

Before starting your project we will send you a detailed quote which includes a payment link which you can use to submit payment electronically. We accept all major credit cards as well as Apple Pay and Paypal.

I have several small projects, do I qualify for a quantity rate?

For the purpose of quantity rates, each project is priced separately. However, if you’re able to combine your small projects into one big project where we can shoot them all at the same time, then you would be able to get the quantity rate.

Individual photo rates decrease with larger order sizes because it is more efficient for us to shoot one large project than it is to shoot several smaller projects.

Do I need to be located near Las Vegas to be a client?

You don’t need to be in Las Vegas, or even in the United States to work with us! In fact, over 95% of our clients are located outside the Las Vegas area.* Since the beginning we have been primarily a “mail order” service providing professional product photography no matter your location.

*But if you are a local, schedule an in-person meeting and meet with us in person!