Q. How do I get started?

1) Call us up!
We can be reached at 877-270-2497. We'll discuss the scope of your project in general and get a feel for what you're looking for. Then we'll determine the cost of your project and can email you a quote for your review. Pricing guidelines can be found here.

2) Send your products
Securely pack your products and send them with insurance, if necessary.

3) We photograph and edit your products
When your products arrive we'll give you a call to let you know that everything arrived safely. With the products in our hands we'll give you a call to discuss the project once more to go over ideas and anything else that will help us create the very best photo. Handling your products with the utmost care is as important to us as providing high-quality images.

4) Approval of proofs
After we've finished your images we'll make them available in an online gallery for you to review, at which point we will discuss whether any additional work needs to be completed prior to final delivery.

5) Payment

We accept payments by check and also accept all major credit cards. Please make checks payable to ProductPhotography.com. All projects require a 50% deposit to begin work. Please note that we must receive payment in full before we can make final delivery.

6) Delivery
All of our clients receive instant web delivery of all high resolution photos through our exclusive image gallery at no extra cost. Unlike others who only make small proofs availalbe online, we enable the full, high resolution image for instant delivery. But it gets even better, we keep these huge images on our server indefinitely, available to you anytime you need them. This means that every photo we've ever taken for you, project after project, will be available through your account. No more searching for CD's for a project from last year!

That's it! Call us today to get started! 877-270-2497


Q. How long will it take to receive my photos?
Production time for most projects is about one to two weeks from the point which we receive your products. When scheduling your project we can give you a better idea of the delivery date and also work with you on whatever deadlines you may have.

We also offer same business day, next business day, and 2 business day expedited turnaround for tight deadlines (please call us for availability and see pricing for details). High resolution web downloads are provided free of charge for all projects, no need to wait for a CD in the mail!


Q. Will you make special sets or use props?

Absolutely! If you would like us to use a special material for the background or use props along with your product let us know your ideas. There will be an extra charge depending on the amount of time involved to set-up your own custom scene, call us for a quote.


Q. What if my product requires extensive prep or assembly?

If you anticipate that your product will take a long time to set-up, (like the photo above, for example) we usually just add whatever extra time is required at our hourly rate of $95/hr. We are happy to assemble and prep your product for you.


Q. What are royalty free images?
All of the images we deliver are royalty free. What this means is the images we create for you are yours to use in your publications as many times as you like, with as wide a distribution as you like, without ever having to pay us royalties for their use. While this may seem obvious, the reason we bring it up is because with photography, by default the photograph is the copyrighted property of the photographer. However, we release all royalty interest in these photographs when we deliver them to you so you never have to pay us for their use.


Q. In what file formats will I receive my images?
Your final photos will arrive via online delivery. By default we deliver in the following two formats (but we can deliver in ANY format you need)